Trust Pods Referral Notifications — SMS opt-in

How customers give consent, exactly as it happens at the time of service.

The consent step (live form, as shown to every technician)

Consent is collected in person, verbally: the technician asks the customer whether they'd like their referral link by text. The technician can only send an SMS after completing this exact step in the Trust Pods app:

Trust Pods technician app — “New referral” form

Step 1 — Ask the customer (read aloud)

“Can I text your referral link and discount to this number? You’ll get 1–2 texts from Trust Pods about this referral — message and data rates may apply, and you can reply STOP anytime to cancel or HELP for help. It’s optional either way.”

Step 2 — Record their answer

The customer said yes — send Trust Pods Referral Notification texts to the number above (the referral link for this job and up to one reminder).

1–2 messages per referral. Message & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of any purchase or service. Privacy Policy · Terms

The box starts uncheckedon every referral — the technician checks it only after the customer says yes, which records consent with a timestamp. The form's “Create referral” button (the save action) sits directly below this step on the same screen. If the box is not checked, the system refuses to send any SMS — the customer gets a QR code instead. Texting is never required to use a referral.

The full opt-in workflow

At the end of a job, the customer asks their technician for a referral to a partner business.
The technician reads the consent script shown above aloud, in person (Step 1 in the form).
Only if the customer says yes, the technician checks the consent box — which always starts unchecked — and consent is stored with a timestamp when they save the referral.
Trust Pods sends the referral link. Sample message:

Trust Pods: Alex referred you to BrightSpark Electric. 5% off your service. Request an estimate: https://trustpods.io/r/abc123 Msg&data rates may apply. Reply STOP to opt out, HELP for help.

Program disclosures

Program: Trust Pods Referral Notifications — referral offers the customer requested in person from their technician (a referral link with a partner discount), plus at most one reminder.
Message frequency: 1–2 messages per referral; frequency varies. Not a recurring subscription.
Message & data rates may apply.
Opt out: reply STOP to any message. Help: reply HELP or email dev@trustpods.io.
Consent is not a condition of purchasing any goods or services.
No mobile opt-in data or consent is shared with third parties or affiliates for marketing or promotional purposes.